Help Desk

Frequently Asked Questions

Find answers regarding file resolution, delivery timelines, installation scaffolding, and payment packages.

We accept PDF, AI, PSD, TIFF, PNG, JPG, and ZIP archives containing your design assets. For vector-based printing, we recommend high-resolution PDF or AI vector files with outlined text.

Yes! Our team provides site inspection and measurement services for large-scale outdoor projects like unipoles, retail shop branding, and ACP signboards.

For standard flex, vinyl, and roll-up standees, we offer 24-hour express delivery. For premium boards like LED and ACP signages, it takes between 5 to 7 business days depending on design complexity.

Yes, we have a professional installation crew that handles shop front setups, high-altitude unipoles, vehicle branding wraps, and indoor exhibition display structures.
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